AiroDental Pay Privacy Policy

This policy describes how AiroDental Pay handles your information. It supplements the AiroDental Privacy Policy, which applies to AiroDental as a whole. Where the two differ on AiroDental Pay, this policy controls.

1. About AiroDental Pay

AiroDental LLC ("AiroDental," "we," "our," or "us") operates AiroDental Pay at pay.airodental.com. When your dental practice sends you a treatment-plan or payment link, AiroDental Pay lets you review the plan, sign it, and pay online. AiroDental provides the technology. Your dental practice sets the prices, the amount you owe, and any refund decisions.

2. Information We Collect

• The treatment-plan details and the amount due, as provided by your practice
• The name and email address you enter at checkout, used to send your receipt
• Your electronic signature and acknowledgement when you sign a plan
• Payment status and history for the plan, such as whether a payment succeeded or failed
• A masked reference to your payment method, such as the card brand and last four digits

3. How Card Payments Are Handled

Card details are entered on our payment processor's secure hosted checkout. We do not receive or store your full card number. We keep only a masked reference, such as the card brand and last four digits, and the processor tokens needed to show your payment and, where you authorize it, to charge the scheduled installments you agreed to. Full card data is handled by the payment processor under the payment-card industry security standards (PCI DSS).

4. Payment Processing and Sharing

We use a third-party payment processor to process payments. We share only the information needed to complete a payment, such as the amount, a payment reference, and the name and email you provide. The processor handles authorization, settlement, fraud prevention, and disputes for the payment. We do not sell your information.

5. Saved Cards and Scheduled Payments

If you choose a payment plan with scheduled installments, your card is saved with the payment processor only with your authorization, so the agreed installments can be charged on their scheduled dates. You can contact your dental practice to change or cancel a payment arrangement.

6. Health Information

A treatment plan can include health information. We keep sensitive clinical detail out of the descriptions sent to the payment processor and use neutral payment descriptions. Where we handle protected health information (PHI) on behalf of your dental practice, we do so as a Business Associate under a Business Associate Agreement with the practice.

7. Data Security

• Encryption of data in transit and at rest
• Card data captured on the processor's secure hosted checkout, not on our servers
• Access controls and authentication requirements
• Payment links scoped to your specific plan

8. Data Retention

We retain transaction and authorization records, including your signature and payment history, as required for legal, tax, payment-network, dispute, and record-keeping purposes, and as your dental practice's retention policies require.

9. What AiroDental Is Not

AiroDental provides payment technology. AiroDental is not a lender, a bank, or a card issuer, and it does not set your treatment prices or decide your refunds. Those are handled by your dental practice and by the payment processor and financial institutions involved in a payment.

10. Contact Us

For questions about a specific payment or plan, contact your dental practice. For questions about this policy or AiroDental Pay's data practices, contact us at [email protected], or write to AiroDental Privacy Team, 6516 Hackberry Trail, Edmond, OK 73034, United States.