Laine
The AI front desk for dental practices

Your AI receptionist that never misses a call.

Laine picks up every patient call day and night, understands what they need, and books it straight into your schedule. It follows up by text and takes bookings online too, so your front desk is covered around the clock.

Get startedBook a demo
or call (248) 800-3287
Voice·Web booking·Chat·Two-way SMS

Royal Oak Dental

Incoming call · new patient

Live voice conversation
Just moved here, and this toothache can't wait. Can you get me in?
Of course. Thursday at 8:30 AM is open, booking you in now.

What Laine did

Matched visit: new-patient exam + X-rays

Captured details, logged Aetna insurance

Checked live openings in your schedule

Booked: Thursday 8:30 AM

+ 9 follow-up tasks auto-created

Laine Voice

It doesn't just answer. It books.

A real call, start to finish, verified the patient, matched the visit, checked live openings, and wrote the appointment straight into the practice system. Press play and follow along.

Laine
Royal Oak Family Dental
Incoming call · new patient
Recorded demo
0:00 / 3:29
What Laine did on this call
  1. Understood the caller
    New patient · toothache · wants to establish care
  2. Matched appointment type
    New-patient exam + X-rays
  3. Captured patient details
    Name, phone, DOB, verified back to the caller
  4. Logged insurance
    Aetna · flagged for eligibility check
  5. Checked live availability
    Thursday openings found in the schedule
  6. Booked the appointment
    Thursday, 8:30 AM, written to the PMS
  7. Created 9 follow-up tasks
    Confirmation, insurance verify, reminders
Transcript
follows the call in real time
LaineHello, this is Laine from Royal Oak Family Dental. How can I assist you today?
PatientHi, Laine. Yeah, I just moved to the area. I've had a toothache I've been needing to get taken care of, but since I just moved, I figured that's a good opportunity to get established somewhere.
LaineThank you for sharing that, I'm glad you called. We'd be happy to help with your toothache and get you set up here. Would you like to schedule an emergency dental visit, or perhaps a checkup and X-rays to start?
PatientYeah, that's probably what I need to do, right?
LaineAbsolutely. A checkup and X-rays is a great way to start. Let me get some details so I can find a time for you. Can I have your full first and last name, please?
PatientYeah, sure. It's Deren Flesher.
LaineThanks, Deren. Can you spell that for me, just to make sure I get it exactly right?
PatientYep. It's D-E-R-E-N, F-L-E-S-H-E-R.
LaineGot it. And what's the best contact phone number for you?
PatientSure, it's 405-808-1234.
LaineThank you. Let me double-check, your phone number is 405-808-1234, right?
PatientYes, that's correct.
LaineGreat. Will you be using dental insurance for this visit?
PatientI will, yep.
LaineThanks for sharing that. Can you tell me the name of your insurance company?
PatientYeah, I think it's Aetna.
LaineThanks, Deren. Can you please spell that for me, just to make sure I get it right?
PatientYeah, it's A-E-T-N-A.
LainePerfect. And do you know the subscriber's full name and date of birth?
PatientYeah, I'm the subscriber, so it's still Deren Flesher, and it's 3-1-85.
LaineThanks for that. Just to confirm, your full name is Deren Flesher and your birth date is March 31st, 1985, correct?
PatientClose, it's 3-1-85.
LaineGot it, thanks for clarifying. Now, would you prefer a morning or afternoon appointment? We have openings on Thursday or Friday. Do either of those days work for you?
PatientYeah, Thursday's good.
LaineGreat, we have availability on Thursday. Would you prefer the morning around 8:30, or the late morning at 11?
PatientLet's do that earlier time, the 8:30.
LainePerfect. I'll go ahead and book you for Thursday at 8:30 in the morning. I'll also send you a confirmation email and a reminder. Can I get your email address?
PatientYeah, it's just my first and last name together, at gmail.
LaineThanks, Deren. Just to make sure I have it right, is it Deren Flesher at gmail.com?
PatientYep.
LaineGreat, you're all set for Thursday at 8:30 in the morning. We'll verify your insurance ahead of time, and please arrive about five to ten minutes early.
LaineOur address is 7101 Northwest 150th Street, at the corner of 150th and Rockwell. If you have any other questions before your visit, just give us a call. We're looking forward to seeing you, Deren.
PatientOkay, thanks so much, Laine, I appreciate it. See you guys on Thursday.
LaineYou're very welcome, we're glad to help. See you Thursday at 8:30, have a great day, Deren.
PatientAll right, thanks. Bye-bye.
The outcome
Patient
Deren Flesher
Visit
New-patient exam & X-rays
Booked
Thursday · 8:30 AM
Insurance
Aetna
+ 9 follow-up tasks auto-created for the front desk, no notes to type up.
…and it's already in your schedule
Written straight into OpenDental, no copy-paste.
Appointment booked in the practice system
More ways to book

More ways to book with Laine.

Laine answers the phone, but that's just the start. Give patients a branded booking page, a website chat, and two-way texting, all landing in the same schedule.

Laine Web

Patients book in 30 seconds.

A booking page that matches your brand, patients pick a real, open slot and it lands in your schedule instantly. No back-and-forth, no double-bookings, works on any phone.

Real-time availabilityInsurance-awareYour brandingNew & existing patients
laine.airodental.com/your-practice
Live availability
R
Royal Oak Dental
New patient cleaning · 60 min
Pick a day
Mon7
Tue8
Wed9
Thu10
Fri11
Open times · Thursday3 slots left
9:30 AM
11:00 AM
2:00 PM
Thu, 2:00 PM
Delta Dental · benefits verified
Confirm
Laine Chat

Answers on your website, instantly.

A chat bubble on your site that answers questions, checks availability, and books, trained on your practice. It never leaves a visitor hanging, day or night.

  • Books straight into your schedule
  • Knows your hours, insurance, and services
  • Hands off to your team when it should
royaloakdental.com
Royal Oak Dental
Gentle dental care in Royal Oak.
New patients welcome. Most insurance accepted, same-week cleanings available.
Book an appointment
L
Laine
Royal Oak Dental
Type a message…
Laine Engagement

Two-way texting that fills the schedule.

Automated reminders, recall, and confirmations, and when a patient texts back, Laine handles the whole conversation. Reschedules, questions, forms. No phone tag, no missed replies.

Reminders & recall
Automatic, on your cadence
Real replies
Laine reschedules over text
Fewer no-shows
Confirmations that actually work
One inbox
Your team sees everything
Messages
Royal Oak Dental
Inbox
S
Sarah Miller2m
Thursday 10 please
M
Mike Chen1h
Can I get a copy of my receipt?
D
Dana Rivera3h
Thanks, see you then!
T
Tom Walsh5h
Do you take Cigna?
Sarah Miller
(248) 555-0142
Auto-handled by Laine
Automated reminder
Hi Sarah, this is Royal Oak Dental. A reminder that you have a cleaning tomorrow at 2:00 PM with Dr. Lee. Reply C to confirm or R to reschedule.
R
No problem! I have Thursday at 10:00 AM or Friday at 3:00 PM. Which works better?
Thursday 10 please
Done, I've moved you to Thursday at 10:00 AM. You'll get a reminder the day before. See you then! 🦷
Reply to Sarah…
Pricing

Tailored Solutions for
Every Practice

We understand that every dental practice has unique needs. Laine's pricing is customized based on your practice size, call volume, and specific requirements.

See plans
FAQ

Frequently asked questions

Works with your practice

It writes to the system you already use.

Every booking, reschedule, and note flows straight into your PMS, no double entry, no new software for your team to learn.

Open Dental logo
Dentrix logo
Dentrix Ascend logo
CareStack logo

Never miss another patient.

Voice, web, chat, and text, one AI front desk that works while you sleep. See it on your own practice in minutes.

Get startedBook a demo