Terms of Service

1. Acceptance of Terms

By accessing and using Airodental's AI-powered dental practice management platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the terms of this agreement, you are not authorized to use or access this Service.

2. Description of Service

Airodental provides an AI-powered platform designed specifically for dental practices, including but not limited to:

• AI receptionist and patient communication tools (Laine)
• Staff training and coaching platform (Saige)
• Practice management and analytics dashboard
• Patient engagement and follow-up automation
• Compliance and documentation assistance

3. User Accounts and Registration

To access certain features of our Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any local, state, national, or international law or regulation
• Transmit any harmful, defamatory, or offensive content
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service for any unlawful or fraudulent purposes
• Reverse engineer, decompile, or disassemble any part of the Service

5. Healthcare Compliance

Our Service is designed to support healthcare practices and comply with applicable healthcare regulations, including HIPAA. You acknowledge that:

• You are responsible for ensuring your use complies with all applicable healthcare laws
• Patient data must be handled according to HIPAA and other privacy regulations
• You must have appropriate consents for any patient data processed through our Service
• We will execute Business Associate Agreements (BAAs) as required

6. Subscription and Payment Terms

Our Service operates on a subscription basis. Payment terms include:

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' notice to existing subscribers
• Late payments may result in service suspension
• You authorize us to charge your designated payment method

7. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Airodental and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any data you submit to our Service, but grant us a limited license to use such data to provide and improve our Service.

8. Data Security and Privacy

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Airodental shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting our support team. Upon termination, your data will be securely deleted according to our data retention policy.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

12. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after any changes constitutes acceptance of the new Terms of Service.